Zingoy

Q: What is Zingoy, and how does it work?

A: Zingoy is a platform that allows users to earn cashback through various activities such as shopping, sharing links, buying/selling gift cards, referring friends, and attending surveys. Users can accumulate cashback and redeem it for gift cards or transfer it to their bank accounts.

Q: What is Zingoy Refer and Earn, and how does it work?

A: Zingoy Refer and Earn is a program that allows you to invite friends to join Zingoy. When your referred friends shop and earn cashback, you receive 10% of their earnings from 'Earn Cashback' stores. Your friends also get ₹25 as a Joining Bonus. Referral earnings are credited as ZingCash or Rewards based on your friends' earnings.

Q: How can I participate in the Zingoy Refer and Earn Program?

A: To participate in Zingoy Refer and Earn, simply share your referral link and code with friends who may be interested in saving. When your friends shop for products they like and earn cashback, you receive a percentage of their earnings.

Q: What is referral code for Zingoy?

A: Zingoy referral code is himkum178.

Q: Can I invite anyone to the Zingoy Refer and Earn Program?

A: Yes, you can invite any friends or acquaintances who are not registered with Zingoy. However, it's recommended to invite people you know to avoid spam.

Q: What rewards do I and my friends get through Zingoy Refer and Earn?

A: Your friends receive ₹25 as a Joining Bonus when they sign up using your referral code. You earn 10% of your friends' earnings from 'Earn Cashback' store transactions. Referral earnings are credited as ZingCash or Rewards.

Q: How do I refer Zingoy to my friends through Zingoy Refer and Earn?

A: You can refer Zingoy to your friends through various methods:

• Invite via email: Enter your friends' email IDs on the referral page and click "INVITE."

• Share via social media: Share the referral link and code on Facebook, Twitter, Google Plus, or WhatsApp.

• Refer with multiple contacts: Share the link and code with multiple emails from your Gmail, Yahoo, or Hotmail accounts.

  
  

Q: Are there any limitations on the number of friends I can invite using Zingoy Refer and Earn?

A: No, there is no limit. You can invite as many friends as you wish who are not registered with Zingoy.

Q: Is there an expiry date for the Zingoy Refer and Earn referral link and code?

A: No, the referral link and code do not have an expiry date, providing flexibility for your friends to join at their convenience.

Q: What happens if my friend cancels an order after shopping through Zingoy Refer and Earn?

A: You will only receive the referral amount once your friend's cashback is validated by the store, and they accumulate ₹200 in ZingCash from "Earn Cashback" store transactions.

Q: I can't see the Zingoy Refer and Earn referral code; I see the 'I am Interested' button. What should I do?

A: Click on the "I am Interested" button. Once your unique code is generated, you will receive an email within 1 working day, confirming your eligibility for the Refer and Earn program.

Q: How do I use a Zingoy Refer and Earn referral link and code received from a friend?

A: Click on the referral link, and the Zingoy signup page will open with the referral code auto-populated. Enter your name and email ID, then click the sign-up button to complete the process.

Q: How can I sign up on Zingoy, and is it free?

A: Signing up on Zingoy is free. You can create an account on the platform to start earning cashback through various activities.

Q: How can I earn cashback on Zingoy through shopping?

A: You can earn cashback by shopping through Zingoy at partner stores. Simply use the provided Zingoy link for the specific store or product, complete the purchase in one go online, and once the cashback is validated by the store, you can claim it.

Q: How does sharing my Zingoy link help me earn cashback?

A: Sharing your Zingoy link with friends or family allows you to earn cashback on each of their purchases made through the link.

Q: Can I earn cashback by referring friends to Zingoy?

A: Yes, by sharing your referral code and having friends sign up on Zingoy via the code, you can earn 10% of their earnings from shopping activities.

Q: How can I earn cashback by buying or selling gift cards on Zingoy?

A: You can earn cashback by purchasing or selling gift cards on Zingoy. The cashback is credited to your account upon completing the transaction.

Q: How do I attend surveys to earn cashback on Zingoy?

A: Participating in surveys on Zingoy allows you to earn cashback. Once you complete a survey, the cashback is credited to your account.

Q: What is a Zingoy link, and why is it important for earning cashback?

A: A Zingoy link is a unique link provided by the platform. Using this link ensures that purchases are tracked, enabling the user to earn cashback based on their shopping activities.

Q: How are cashback earnings calculated when using the Zingoy link?

A: Cashback is calculated similarly to shopping via the Zingoy page. Users should use the link to visit the store's page, complete the entire purchase online, and once the purchase is tracked, the cashback can be claimed.

Q: Why don't I see transactions on my Zingoy account after using the Zingoy link?

A: If your purchase isn't tracked, you can submit a missing cashback ticket, providing the respective click ID, and Zingoy will assist in locating the missing cashback.

Q: What stores can I earn cashback on Zingoy, and can I request new stores to be added?

A: You can earn cashback on all stores listed on Zingoy. If your preferred store is not listed, you can contact Zingoy at support@zingoy.com, and they will explore partnerships with new stores.

Q: How does the process of buying vouchers on Zingoy work?

A: To buy vouchers on Zingoy, you need to log in to the Zingoy app, find vouchers for your preferred stores, select the denomination, add them to the cart, proceed to payment, and once the order is successful, the vouchers will be sent to your registered email or available for download.

Q: Can I use Zingoy cashback for buying vouchers, and how does the redemption process work?

A: Yes, Zingoy cashback can be used to purchase vouchers. Once the cashback reaches a minimum of Rs.100 and gets validated, it can be claimed for gift card purchases in the same way as other earnings on Zingoy.

Q: What is the 10 Days Buyer Protection for gift cards on Zingoy?

A: The 10 Days Buyer Protection ensures that the gift cards purchased are protected. Users are advised to use the gift cards within 10 days of purchase, and any issues reported after this period won't be covered by the buyer protection.

Q: How do I raise a dispute for non-working or issues with gift vouchers?

A: To raise a dispute, go to "My Orders," select the Order ID, click on "Not working," and follow the instructions. The support team will assist in resolving the issue.

Q: How can I sell gift cards on Zingoy, and is there a fee for listing them?

A: Selling gift cards on Zingoy is simple. Visit the designated page, look for the merchant, provide card details, set the selling price, and list it. Listing is free, but a minor processing fee is applied when a buyer purchases the card.

Q: When can I sell my gift cards, and how do I know if they are approved for listing?

A: You can sell gift cards when a buyer expresses interest. The approval process takes up to 24-48 hours, during which the gift card undergoes verification. You can track the status in the "My Listings" section.

Q: Can I request the addition of specific gift cards not listed on Zingoy?

A: Yes, you can request the addition of gift cards not listed on Zingoy. Contact the support team, and they will forward the request to the approval team for consideration.

Q: What should I do if a purchased gift card from Zingoy is not working?

A: Double-check the entered details. If issues persist, raise a dispute within 10 days of purchase through the "My Orders" section, providing error details and a screenshot for investigation.

Q: Is it possible to cancel or refund a purchased gift card?

A: Unfortunately, once a gift card is purchased and delivered, it cannot be canceled or refunded.

Q: Can I send gift cards to non-Zingoy users, and how quickly will they receive them?

A: Yes, you can send vouchers to non-Zingoy users. Gift cards are sent instantly to the provided email address upon purchase.

Q: What does "Instant Cashback" mean when earning cashback from purchasing vouchers?

A: Instant Cashback refers to the immediate tracking of cashback upon delivering the gift card, subject to validation according to the mentioned date.

Q: What does the status "Refund Initiated" mean for a voucher purchase?

A: "Refund Initiated" indicates that Zingoy has started the refund process. It may take up to 10 business days for the money to return to the original payment source, excluding non-refundable Payment Gateway charges.

Q: Can I modify the email address of the gift card recipient after purchase?

A: Unfortunately, email address modification is not possible after sending the voucher. It is crucial to enter the correct email address during the purchase.

Q: Can I buy gift cards in bulk, and are there any restrictions?

A: Zingoy allows sellers to list gift cards in bulk. For more details, users can contact the support team at support@zingoy.com. Restrictions may apply, and terms can be discussed with the team.

Q: What is Zingoy Gift Card, and how does it differ from other gift cards?

A: Zingoy Gift Card provides the freedom to choose from various brands for products and services. It can be converted (partially or fully) into gift cards of any brand available on Zingoy, offering a wide range of choices.

Q: How can I check the balance and expiry date of my Zingoy Gift Cards?

A: You can check the balance and expiry date of your Zingoy Gift Cards on the "Check Gift Card Balance" page. It's essential to review the gift card delivery email for the exact expiry date.

Q: Is it possible to purchase a Zingoy Gift Card using another Zingoy Gift Card or Zingoy Earnings?

A: Currently, Zingoy does not allow users to purchase a Zingoy Gift Card using another Zingoy Gift Card or Zingoy Earnings.

Q: Can I reload my Zingoy Gift Card, or are they reloadable?

A: Zingoy Gift Cards are not reloadable. However, you can purchase new gift cards easily from the Zingoy Gift Card store.

Q: How is ZingCash and ZingCash+ different in terms of earnings on Zingoy?

A: ZingCash includes cashback earned via shopping, gift card purchases, and referrals. On the other hand, ZingCash+ consists of bonus earnings received through promotions, such as Double Cashback, Zingfest Cashback, Joining Bonus, etc.

Q: Can I apply more than one Zingoy gift card to a single order, and is there a limit?

A: Yes, you can apply more than one Zingoy gift card to an order, with a limit of applying a maximum of five gift cards per order to make the payment process seamless.

Q: How can I ensure my cashback is always tracked when shopping on Zingoy?

A: To ensure cashback tracking, always use your Zingoy link for accessing store sites, avoid typing store names in the browser, enable cookies, disable pop-up blockers, and follow specific store instructions highlighted on their respective pages.

Q: What is the process for raising a dispute for non-working or issues with gift vouchers?

A: To raise a dispute, go to "My Orders," select the Order ID, and click "Not Working." Provide details, including an error message and a screenshot, for the support team to investigate.

Q: What is the 10 Days Buyer Protection for gift cards, and why is it important?

A: The 10 Days Buyer Protection ensures that the gift cards purchased are protected. It is recommended to use these cards within 10 days of purchase to address any issues, as they won't be covered by buyer protection after this period.