Casper

Q: What is a Casper Mattress?

A: The Casper Mattress is a popular brand of foam mattress known for its innovative design and comfort. It's designed to provide a balance of support and pressure relief for a better night's sleep.

Q: What makes Casper Mattress different from other mattresses?

A: Casper Mattress features a unique combination of memory foam and proprietary foams that are engineered to provide contouring comfort and breathability. Its zoned support technology aims to cater to different areas of the body for optimal spinal alignment.

Q: What is the Casper Mattress Refer and Earn program?

A: The Casper Mattress Refer and Earn program is a referral initiative where you can refer friends to purchase Casper mattresses using your personal link. When your friend buys their first Casper mattress through your link, you receive a $75 Amazon Gift Card. Plus, your friend gets a 25% discount on their mattress order.

Q: How do I participate in the Casper Mattress Refer and Earn program?

A: To participate in the Casper Mattress Refer and Earn program, visit the Casper website and access the program. Follow the instructions to refer friends using their names and email addresses. Once your referred friend makes a qualifying purchase, you become eligible for rewards.

Q: What rewards do I receive through the Casper Mattress Refer and Earn program?

A: For each friend who purchases their first Casper mattress using your personal link, you receive a $75 Amazon Gift Card. Additionally, if you refer a friend to a Casper Pillow, you receive a $10 reward.

Q: How does the discount for my friend work?

A: When your friend makes a purchase through your Casper Mattress Refer and Earn referral link, they will receive a 25% discount on their order for a Casper mattress.

Q: Are there any restrictions on the rewards I can earn?

A: The rewards you earn through the Casper Mattress Refer and Earn program are subject to the terms and conditions of the program. There is a maximum limit for rewards you can earn per calendar year, which is up to $599 in value for verified referrals.

Q: Can I refer both mattresses and pillows to earn rewards?

A: Yes, you can refer both Casper mattresses and pillows through the Casper Mattress Refer and Earn program to earn rewards. When your referred friend purchases a mattress, you receive a $75 Amazon Gift Card, and when they purchase a Casper Pillow, you receive a $10 reward.

Q: Is the Casper Mattress Refer and Earn program available to everyone?

A: The Casper Mattress Refer and Earn program is available to legal residents of the United States of America and Canada who are at least 18 years old.

Q: How do I track my referrals and rewards?

A: You can track your referrals and rewards through your Casper account, specifically within the Casper Mattress Refer and Earn program section. Here, you'll find information about the status of each referral and the corresponding rewards.

Q: Can I combine the referral rewards with other offers or discounts?

A: The referral rewards you earn through the Casper Mattress Refer and Earn program cannot be combined with other offers or discounts. The program terms and conditions provide more details about this.

Q: How are the rewards delivered to me?

A: Rewards earned through the Casper Mattress Refer and Earn program are typically delivered to you through your Casper account. For example, the $75 Amazon Gift Card reward will likely be provided as a digital gift card that you can redeem on Amazon's platform.

Q: Is there a limit to the number of friends I can refer?

A: There is no specified limit to the number of friends you can refer through the Casper Mattress Refer and Earn program. However, the rewards you earn are subject to the program's terms and conditions, including the maximum annual reward limit.

Q: Can I refer friends who are already Casper customers?

A: No, the Casper Mattress Refer and Earn program is designed for referring friends who are new customers and have not made previous purchases with Casper.

Q: Are there any products excluded from the referral program?

A: Yes, certain products such as bundles, the Element mattress, Element Pro mattress, Casper Dog Bed, and sale items are excluded from the Casper Mattress Refer and Earn program.

Q: How do I ensure that my friend's purchase qualifies for a reward?

A: For your friend's purchase to qualify for a reward within the Casper Mattress Refer and Earn program, they must use your personal referral link to buy a qualifying product, such as a Casper mattress or pillow, and meet the program's terms and conditions.

Q: What happens if my referred friend returns their purchase?

A: If your referred friend returns their qualifying purchase made through the Casper Mattress Refer and Earn program, any rewards earned from that referral may be subject to adjustment or removal as per the program's terms and conditions.

Q: What sizes are available for Casper Mattress?

A: Casper Mattress is available in various sizes, including Twin, Twin XL, Full, Queen, King, and California King, to accommodate different bed frames and sleeping preferences.

Q: Is the Casper Mattress suitable for all types of sleepers?

A: Yes, the Casper Mattress is designed to accommodate all types of sleepers, including side, back, and stomach sleepers. Its balanced support and contouring properties aim to provide comfort regardless of sleeping position.

Q: Does the Casper Mattress have good motion isolation?

A: Yes, the Casper Mattress is known for its excellent motion isolation capabilities. The foam layers in the mattress absorb and minimize motion transfer, making it a great choice for couples or individuals who are sensitive to movements during sleep.

Q: How does the Casper Mattress handle heat and temperature regulation?

A: Casper Mattress incorporates open-cell foams and a perforated design to enhance breathability and airflow. This helps in dissipating heat and regulating temperature, promoting a cooler sleeping environment.

Q: Can I try the Casper Mattress before purchasing?

A: Casper often offers a trial period during which you can try out the mattress in your own home. If you're not satisfied, you can return it within the specified trial period for a full refund.

Q: How do I clean the Casper Mattress?

A: The Casper Mattress has a removable and machine-washable cover. For general cleaning, you can vacuum the mattress surface. Make sure to follow the care instructions provided by Casper to maintain the mattress's quality.

Q: Does the Casper Mattress come with a warranty?

A: Yes, Casper typically offers a limited warranty on their mattresses. The duration and terms of the warranty may vary depending on the specific model. It's important to review the warranty details before making a purchase.

Q: Can I use any type of bed frame with the Casper Mattress?

A: The Casper Mattress is versatile and can be used with various types of bed frames, including box springs, platform beds, slatted bases, and adjustable beds. Just ensure that the chosen frame provides adequate support for the mattress.

Q: How is the Casper Mattress delivered?

A: Casper Mattresses are usually compressed, vacuum-sealed, and shipped in a box to your doorstep. Once you receive the mattress, you can unbox it, carefully remove the packaging, and allow it to expand to its full size.

Q: Is there a weight limit for the Casper Mattress?

A: Casper mattresses are designed to support a wide range of body weights. However, it's recommended to check the specifications of the specific model you're interested in to ensure it meets your requirements.

Q: Can I use my existing sheets with the Casper Mattress?

A: Yes, you can generally use your existing sheets with a Casper Mattress. It's a good idea to make sure your sheets are compatible with the mattress's height and dimensions.

Q: How do I return the Casper Mattress if I'm not satisfied?

A: If you're not satisfied with the Casper Mattress within the trial period, you can contact Casper's customer support to initiate the return process. They will guide you through the steps, which typically involve arranging for mattress pickup or donation.

Q: Is there an option to customize the firmness of the Casper Mattress?

A: Casper offers mattresses with a specific design to cater to a broad range of sleep preferences. While there might be variations in firmness among different models, there might not be an option to customize the firmness on an individual basis.