Myntra

Q: What is the Myntra app?

A: The Myntra app is a mobile application for online shopping, offering a wide range of clothing, footwear, accessories, and home furnishing products for men, women, and kids from over 2500 brands.

Q: How do I find a specific item on the Myntra app?

A: You can search for specific items using the search bar or refine your search by popularity, discount, price, color, size, and more using the sort and filter features on the app.

Q: What is Myncash?

A: Myncash is Myntra's virtual currency which can be earned through various activities, like the refer and earn program. It can be used to get discounts on purchases made on the Myntra app or website.

Q: How can I earn Myncash through the refer and earn program?

A: You can earn Myncash by referring friends to Myntra. When your friend signs up with your unique referral code and makes their first purchase, both you and your friend earn Myncash.

Q: What do I get when I sign up with a referral code on Myntra?

A: When you sign up using a referral code like "57gc3r" on Myntra, you'll receive Rs.100 Myncash, an extra Rs. 300 off, plus free shipping on your first order.

Q: How do I apply a referral code on Myntra?

A: During the signup process on the Myntra app or website, you'll have the option to enter a referral code. Enter the code "57gc3r" in the designated field to avail the signup benefits.

Q: Can the referral code "57gc3r" be used more than once?

A: The referral code "57gc3r" can be used by multiple new users signing up on Myntra, but it can only be used once per user.

Q: What benefits does the referrer get when I use their referral code "57gc3r"?

A: The referrer will receive Rs.100 Myncash after you make your first purchase on Myntra, provided you’ve used their referral code "57gc3r" during your signup.

Q: Is the referral code "57gc3r" applicable on all items on Myntra?

A: The discounts and offers received through the referral code "57gc3r" can be applicable on a wide range of items, but there might be exclusions. Please check the terms and conditions for specific details.

Q: What benefits do I get when I refer someone using my code?

A: When someone signs up with your code, you receive Rs.100 Myncash after their first purchase. Additional benefits may include other promotional offers available at that time.

Q: What benefits does a new user get when they sign up using a referral code?

A: A new user receives Rs.100 Myncash, an extra Rs.300 off, and free shipping on their first order.

Q: Is there a limit to how much Myncash I can earn through referrals?

A: Yes, there may be a limit to how much Myncash you can earn through referrals. This limit is subject to change and can be checked within the Myntra app.

Q: How do I use my Myncash?

A: Myncash can be applied at the checkout stage on your purchases. It can be used to partially or fully cover the cost after other discounts have been applied.

Q: Can Myncash be combined with other offers and discounts?

A: Yes, Myncash can usually be combined with other offers and discounts but it's always best to check the terms and conditions for any specific restrictions.

Q: How long is Myncash valid?

A: Myncash has an expiration date, so it's important to use it before it expires. The expiry date is usually available in the My Myncash section of the app.

Q: What is the minimum order value for using Myncash?

A: There may be a minimum order value required to use Myncash. This can vary based on specific promotions and offers.

Q: Do I get Myncash immediately after my referred friend makes a purchase?

A: Myncash is credited to your account once the return period for your friend's first purchase has expired, ensuring that the purchase is final.

Q: Can I use Myncash for all products on Myntra?

A: Myncash can be used for most products available on Myntra. However, some products might be excluded. Please check the terms for specific product eligibility.

Q: How do I refer a friend?

A: You can refer a friend by sharing your unique referral code or link through SMS, email, or social media right from the Myntra app.

Q: Can my referral discount code be used multiple times?

A: The referral discount code you share can only be used once per new user. However, you can refer multiple friends to earn more Myncash.

Q: What happens if my referral returns their first order?

A: If your referral returns their first order, any Myncash earned from that referral may be deducted from your account.

Q: How can I keep track of my Myncash and referrals?

A: You can track your earned Myncash, its expiry date, and the status of your referrals directly in the Myntra app under the Myncash or My Referrals section.

Q: Are all products on Myntra original?

A: Yes, Myntra guarantees 100% original products from all the brands listed on the app.

Q: What are the payment options available on Myntra?

A: Myntra offers multiple payment options including cash-on-delivery (COD), net banking, and credit/debit cards. Secure payment is guaranteed.

Q: Can I return or exchange items bought on Myntra?

A: Yes, Myntra offers hassle-free returns and exchanges. Please refer to the returns policy for detailed information.

Q: Does Myntra offer EMI options?

A: Yes, Myntra offers EMI payment options on certain products and orders based on the payment method and eligibility criteria.

Q: How can I track my order on Myntra?

A: You can track your order directly from the Myntra app by going to 'My Orders' section and selecting the order you want to track.

Q: How does Myntra ensure the timely delivery of products?

A: Myntra has an extensive delivery network and partnerships with reliable courier services to ensure timely delivery of products.

Q: Are there any sign-up benefits on Myntra?

A: Yes, new users get great sign-up benefits including discounts and free shipping on their first order.

Q: How do I apply a coupon code on my Myntra order?

A: You can apply Myntra coupon codes at checkout. Some codes are automatically integrated into your account and will be available to select at the payment stage.

Q: Can I shop on Myntra from outside India?

A: Currently, Myntra primarily serves the Indian market. For orders outside India, please check the shipping policy or contact customer service for more information.

Q: How do I get product recommendations or style suggestions on Myntra?

A: Myntra offers style notes from fashion editors and the option to share selections on social media to get feedback from friends, making shopping recommendations personalized and social.

Q: Can I save items to purchase later on Myntra?

A: Yes, you can save items for later by adding them to your wishlist directly from the app.

Q: How do I refer friends to Myntra and what benefits do I get?

A: You can refer friends to Myntra through the app and receive benefits such as discounts or Myntra points when your friends make their first purchase.

Q: What is Myntra Move and how does it work?

A: Myntra Move is a feature within the Myntra app that rewards users for staying active. It tracks your steps using your phone's health app (e.g., Apple Health), and you can earn rewards based on your activity level.