PharmEasy

Q: What is PharmEasy?

A: PharmEasy is one of India’s leading online pharmacy apps, allowing users to conveniently order medicines, healthcare products, and medical equipment. It also provides a platform for booking diagnostic tests, including blood tests and health checkups, all from the comfort of home.

Q: How does PharmEasy work?

A: Users can download the PharmEasy app or visit the website to browse and order medicines and healthcare products. After selecting the desired items, customers can check out and receive home delivery within 24-48 hours in select cities. PharmEasy also offers the option to book diagnostic tests with at-home sample collection.

Q: What types of products can I order from PharmEasy?

A: PharmEasy offers a wide range of products, including:

• Prescription and over-the-counter medicines

• Healthcare products for chronic conditions (e.g., diabetes, hypertension)

• Medical equipment

• Personal care items

• OTC products, including vitamins and supplements

Q: What is PharmEasy Refer and Earn?

A: PharmEasy Refer and Earn is a program where you can earn cashback or referral bonuses by referring your friends and family to use PharmEasy.

Q: How does the PharmEasy Refer and Earn program work?

A: You can invite your friends and family members to join PharmEasy by sharing your referral code. When your referred member successfully registers, they will receive Rs 50 in their PharmEasy wallet. After the successful order delivery of your referred member, you will also receive Rs 50 in your wallet.

Q: Can I use my refund cash to pay for my PharmEasy order?

A: Yes, you can use your entire refund cash to pay for your PharmEasy order.

Q: What is Referral Code for PharmEasy ?

A: PharmEasy Referral Code is 2S2J7.

Q: When will I receive the referral cashback?

A: It takes 48 hours for the referral cashback to reflect in your PharmEasy wallet after the successful delivery of the order placed by your referred member.

Q: Where can I find my referral code?

A: You can locate your referral code in the "Refer & Earn" tab under the Accounts section of your PharmEasy account.

Q: How can I check my referral benefits?

A: To check your referral benefits, you can view the cashback credited in the "Wallet" tab in the Accounts section of your PharmEasy account.

Q: Are there any discounts available on PharmEasy?

A: Yes, PharmEasy offers substantial discounts of up to 60% on a variety of healthcare products and services. Additionally, customers can avail themselves of attractive offers and promotions by regularly checking the app or website.

Q: How can I book diagnostic tests through PharmEasy?

A: To book diagnostic tests, users can select the desired tests from the app or website, choose a convenient time for sample collection, and provide necessary information. Samples are collected safely at home, and reports are delivered within 24-48 hours.

Q: What types of diagnostic tests are available on PharmEasy?

A: PharmEasy offers a wide array of diagnostic tests, including but not limited to:

• Full Body Health Checkup

• Blood tests (Cholesterol, Liver Function, Kidney Function, etc.)

• Thyroid and Haemoglobin tests

• Pregnancy and HIV tests

• Cancer tests and other specialized screenings

Q: Is the sample collection process safe?

A: Yes, PharmEasy prioritizes safety and hygiene. Sample collections are performed by trained technicians who follow strict safety protocols. The labs used are NABL certified, ensuring high-quality testing and adherence to international standards.

Q: Can I manage chronic diseases using PharmEasy?

A: Absolutely! PharmEasy provides medications and healthcare products for managing chronic conditions like diabetes, hypertension, cancer, asthma, arthritis, and heart disorders. Users can also benefit from PharmEasy’s credit offers and discounts for long-term treatment needs.

Q: What are the benefits of using the PharmEasy app?

A: PharmEasy offers numerous advantages, including:

• User-friendly interface for easy navigation

• Home delivery of medicines and healthcare products

• Convenient online booking for diagnostic tests

• Regular health checks of technicians

• Notifications for every step of the process

• Ability to reorder monthly medicines and track orders

Q: How can I ensure a good shopping experience on PharmEasy?

A: To maximize your experience on PharmEasy, regularly check for special offers and discounts, reorder your regular medications promptly, and keep track of your health through the app's informative health-related articles. Additionally, make sure to provide accurate information for prescriptions and tests to avoid any issues during the order process.

Q: What if I need to return a medicine ordered from PharmEasy?

A: PharmEasy offers a hassle-free return policy for medicines. If you receive a wrong or damaged product, you can initiate a return through the app or website. Follow the return instructions provided, and PharmEasy will arrange for the pickup of the item at no extra cost. Please ensure that the product is unopened and in its original packaging for eligibility.

Q: Is PharmEasy available in my city?

A: PharmEasy provides doorstep medicine delivery across PAN-India, covering over 1,200 cities and 22,000 pin codes. To check if the service is available in your specific location, you can enter your pin code on the PharmEasy app or website during the order process. If your location is supported, you will be able to place your order and enjoy home delivery.