itilite

Q: What is ITILITE?

A: ITILITE is a comprehensive corporate travel and expense management platform that simplifies business travel booking and expense filing, offering significant cost-saving opportunities and an intuitive user experience. Designed to help companies streamline travel processes, ITILITE enables employees to book flights, hotels, cabs, and more, while maintaining compliance with corporate policies. The platform also manages expense reports and reimbursement processes seamlessly, offering powerful tools for finance teams to track and control spending effectively. With ITILITE, companies can achieve up to 30% savings on travel expenses, supported by real-time policy enforcement and detailed insights into travel data.

Q: How does ITILITE help reduce corporate travel expenses?

A: ITILITE is designed to optimize travel spend by combining negotiated rates with in-app approval workflows and a unique employee reward system. Employees are incentivized to make budget-friendly choices through ITILITE’s IL Cash rewards, which they can redeem for personal perks. By leveraging ITILITE’s extensive inventory of flights and hotels at competitive rates, companies reduce costs on each booking. Moreover, the system encourages cost-conscious decision-making by allowing travel managers to set spending guidelines, approval thresholds, and policy controls.

Q: What is the ITILITE Refer and Earn program, and how does it work?

A: ITILITE’s Refer and Earn program is designed to reward users for introducing new businesses to ITILITE’s corporate travel and expense management platform. By referring a company that becomes an ITILITE client, you can earn a reward of up to ₹20,000. Simply provide details of a contact in travel management at a company, and ITILITE’s team takes care of the rest, coordinating with your referral and processing your reward if they sign up.

Q: What steps do I need to take to participate in ITILITE's Refer and Earn program?

A: Participating in ITILITE’s Refer and Earn program is simple. You need to:

• Fill out the referral form with your information (full name, work email, LinkedIn profile) and details of the referral contact (someone involved in travel management).

• Submit the form on ITILITE’s referral page.

• ITILITE’s team will connect with the referred contact and guide them through the process.

• You’ll receive your reward if the company subscribes to ITILITE.

Q: Who qualifies as a valid referral for ITILITE?

A: ITILITE encourages referrals of individuals who handle or manage corporate travel, including roles like Travel Managers, Executive Assistants, Office Managers, and team members in Finance or HR departments. These are key roles where ITILITE’s platform provides the most value, making them ideal contacts for potential client sign-ups.

Q: What are the reward tiers in the ITILITE Refer and Earn program?

A: The reward depends on the size of the referred company, particularly the number of travelers they manage. Here’s the reward structure:

This tiered structure allows you to earn more for larger referrals, making it a flexible and lucrative program.

Q: When will I receive my reward from ITILITE?

A: After your referral signs up with ITILITE and meets the program’s criteria (completing 50% of committed bookings within the first 60 days and maintaining a paid subscription for at least one month), ITILITE processes the reward. You’ll receive the payment within 90 days of the company signing up.

Q: What conditions must the referred company fulfill for me to earn the reward?

A: For the reward to be granted, the referred company must:

• Complete at least one month of paid subscription with ITILITE.

• Reach at least 50% of the booking volume initially agreed upon during the sales process within the first 60 days. These criteria ensure a genuine engagement with ITILITE’s services, validating the referral for a reward.

Q: How will ITILITE inform me of my referral’s status?

A: Once you submit a referral, ITILITE will keep you updated on any significant progress, such as when the company completes onboarding or meets program requirements. You will be notified when your referral is successful and the reward is processed.

Q: Is there a limit on how many referrals I can make through ITILITE’s Refer and Earn program?

A: No, there is no limit. You can refer as many companies as you want, and each successful referral that meets ITILITE’s eligibility criteria qualifies for a reward. This provides great earning potential if you have a broad network in travel management.

Q: What is the pricing for additional travel services on ITILITE?

ITILITE provides various additional travel services for convenience, with specific fees applicable to certain transactions. As of February 1st, 2024, the following fees apply to the services listed below. Please note that these charges only apply if the services are not already included in your ITILITE contract. If your contract covers these services, you will be billed according to the terms of your contract.

This table outlines the additional service fees, providing transparency and allowing companies to anticipate costs for optional services if they are not pre-included in their contract with ITILITE.

Q: How can I increase the chances of a successful referral?

A: To maximize success:

• Ensure that the contact you’re referring is actively involved in corporate travel decisions.

• Brief them on ITILITE’s benefits for corporate travel management, including cost savings, 24/7 support, and policy compliance.

• Emphasize ITILITE’s transparent pricing, pay-as-you-go model, and its ease of integration with existing enterprise systems.

Q: Can I track the progress of my referral?

A: While ITILITE handles coordination with your referral, you’ll be notified of any updates once the company begins the onboarding process or completes necessary criteria. For additional queries, you can contact ITILITE’s support team for updates on your referral’s progress.

Q: How will ITILITE disburse the referral reward?

A: Once validated, ITILITE will disburse the reward directly to the referrer’s specified payment details. The method of payment is chosen to ensure secure, prompt processing once all eligibility conditions are met.

Q: Who is eligible to participate in the ITILITE Refer and Earn program?

A: Anyone with a valid network in corporate travel management can participate, provided they adhere to ITILITE’s program terms. ITILITE retains the discretion to accept or reject referrals based on its business requirements, ensuring program integrity.

Q: Can I refer someone from my current company for ITILITE?

A: Yes, referring someone from your own company is allowed. They must be involved in travel management, and the company should have a need for ITILITE’s travel and expense management solution. If your referral signs up, you’ll still receive the reward if they meet the program criteria.

Q: Can I refer the same company more than once?

A: A company can only be referred once. If the company signs up through your referral, you’ll be eligible for the reward. Repeated referrals for the same company are not eligible for additional rewards, maintaining fairness in the program.

Q: How can I contact ITILITE for assistance with the Refer and Earn program?

A: For questions or help with the Refer and Earn program, you can contact ITILITE’s support team at contact@itilite.com or visit the Help Center. The support team can guide you on referral submissions, eligibility questions, and provide updates on reward disbursements.

Q: What kind of support does ITILITE provide for travelers?

A: ITILITE offers 24/7 live support for all travelers, guaranteeing assistance in less than 30 seconds via chat, call, or email. This ensures that employees have reliable help at any hour, whether they’re facing a flight delay, need to modify their booking, or require emergency assistance while traveling. Unlike other platforms that rely on chatbots, ITILITE provides real human support, delivering a high level of responsiveness and expertise to handle any travel-related challenge quickly.

Q: Can ITILITE also manage employee expenses?

A: Yes, ITILITE includes a powerful expense management feature that streamlines the filing, approval, and reimbursement of business expenses. Employees can log expenses with just a few clicks, reducing the hassle and time associated with traditional reimbursement processes. ITILITE’s expense module integrates seamlessly with its travel management tools, making it easy for finance teams to track, manage, and analyze travel and expense data from a single interface.

Q: What enterprise systems does ITILITE integrate with?

A: ITILITE integrates with leading ERP, HRMS, and SSO systems, making it compatible with major enterprise solutions used by companies. This seamless integration simplifies onboarding and enables data flow across platforms, making it easier for companies to incorporate ITILITE within their existing tech ecosystem.

Q: Does ITILITE have a mobile app for on-the-go access?

A: Yes, ITILITE offers a fully functional mobile app for both iOS and Android users, allowing employees to manage travel bookings, file expenses, and access support from anywhere. The app makes it easy for employees to book flights, hotels, cabs, and more on the go, as well as track their expense claims, ensuring a smooth and convenient experience no matter where they are.

Q: How does ITILITE ensure policy compliance for corporate travel?

A: ITILITE applies corporate travel policies in real time to ensure 100% compliance. Customizable approval workflows and automated policy checks prevent non-compliant bookings, making it easy for managers to enforce travel guidelines without manual intervention. ITILITE’s compliance features help companies avoid unnecessary expenses and promote adherence to company policy on every booking.

Q: What is ITILITE’s pricing model, and are there hidden costs?

A: ITILITE offers transparent, pay-as-you-go pricing with no hidden fees or monthly subscriptions. Companies are billed only when a booking is made, eliminating the need for time-consuming subscription management and ensuring that travel costs are tightly controlled. This flexible pricing model allows companies to focus on optimizing travel spend rather than worrying about unpredictable fees.

Q: How secure is ITILITE for managing travel and expense data?

A: Security is a priority for ITILITE. The platform complies with ISO 27001 and PCI DSS standards, ensuring robust data protection and adherence to international security protocols. Additionally, ITILITE complies with GDPR, safeguarding user data and ensuring that all information is securely managed according to industry best practices.

Q: How does ITILITE reward cost-saving choices?

A: ITILITE offers a unique reward system called IL Cash to encourage employees to make cost-efficient travel choices. Employees earn IL Cash when they select budget-friendly options, which they can redeem for personal rewards. This system not only motivates employees to stay within budget but also aligns personal benefits with corporate savings goals.

Q: Can I request a demo to see how ITILITE works?

A: Yes, ITILITE provides a free demo for potential clients. By signing up with a work email on ITILITE’s website, companies can explore the platform’s features and understand how ITILITE can meet their specific travel and expense management needs. The demo showcases ITILITE’s user-friendly interface, real-time compliance features, and expense tracking tools.

Q: Does ITILITE provide insights and analytics on travel and expense data?

A: ITILITE offers powerful analytics tools that provide detailed insights into travel and expense data, allowing finance and HR teams to monitor spending trends, compliance levels, and cost-saving opportunities. These insights help companies make data-driven decisions to optimize travel spend and maintain better control over corporate travel budgets.

Q: How does ITILITE ensure a high level of user satisfaction?

A: With an impressive Net Promoter Score (NPS) and recognition as a category leader by platforms like G2, ITILITE delivers a superior user experience by combining intuitive design, efficient support, and extensive travel options. ITILITE’s 24/7 live support, easy-to-use interface, and high policy compliance ensure that both administrators and travelers enjoy a hassle-free experience.

Q: Who are ITILITE’s typical clients, and why do they choose this platform?

A: ITILITE serves businesses of all sizes, from startups to large enterprises, across diverse industries. Clients choose ITILITE for its ability to reduce travel costs, streamline booking and expense management, and ensure policy compliance. ITILITE’s unique combination of robust technology, transparent pricing, and customer support makes it the preferred choice for companies looking to improve their travel and expense management.

Q: What distinguishes ITILITE from traditional travel management systems?

A: Unlike traditional systems, ITILITE combines travel booking, expense management, and real-time analytics in a single, integrated platform. With its transparent pricing, innovative reward system, and seamless user experience, ITILITE provides a modern solution for managing corporate travel. Its 24/7 support, real-time policy enforcement, and data-driven insights further set it apart as a comprehensive, future-ready travel management solution.