Freo Pay

Q: What is Freo Pay?

A: Freo Pay is a cutting-edge payments app offering a revolutionary scan now, pay later feature. Positioned among India's leading Pay Later Apps, it provides instant access to up to ₹10,000 for both online and offline shopping, promising a swift and convenient digital payment experience.

Q: How does Freo Pay work?

A: Freo Pay operates on a simple principle. Download the app, get approved for a postpaid amount of up to ₹10,000, and initiate shopping immediately. Utilize the app's QR code scanning feature to make quick and hassle-free payments, including utility bills and digital recharges, all consolidated into a single monthly bill for effortless repayment.

Q: What is Freo Pay Refer and Earn?

A: Freo Pay Refer and Earn is an exciting program that rewards you for inviting friends to join Freo Pay. When your referred friend gets their Freo Pay limit, they earn ₹50 Freo Pay back, and as the referrer, you also earn ₹50 Freo Pay Cash.

Q: How can I participate in Freo Pay Refer and Earn?

A: To participate, simply log in to your Freo Pay account, navigate to the Refer and Earn section, and share your unique referral link with friends. When they sign up and get their Freo Pay limit, both you and your friend earn ₹50 Freo Pay Cash.

Q: Is there a limit to the number of friends I can refer on Freo Pay?

A: No, there's no limit to the number of friends you can refer on Freo Pay. The more friends you invite, the more you can earn through the Refer and Earn program.

Q: How do I share my Freo Pay referral link?

A: In the Freo Pay app, go to the Refer and Earn section, and you'll find various sharing options. You can share your unique referral link via SMS, email, social media, or any other preferred communication method.

Q: When do I receive the ₹50 Freo Pay Cash for referring a friend?

A: You earn ₹50 Freo Pay Cash when your referred friend successfully gets their Freo Pay limit. The reward is credited to your account promptly.

Q: How does my friend receive the ₹50 Freo Pay back?

A: Your friend receives ₹50 Freo Pay back as soon as they successfully secure their Freo Pay limit after signing up through your referral link.

Q: Can I track the status of my referrals on Freo Pay?

A: Yes, Freo Pay provides a tracking feature in the Refer and Earn section where you can monitor the status of your referrals, ensuring transparency and accountability.

Q: Is there an expiration date for the ₹50 Freo Pay Cash earned through Refer and Earn?

A: No, there is no expiration date for the ₹50 Freo Pay Cash earned through the Refer and Earn program. You can use it at your convenience for future transactions.

Q: Can I refer friends who already have Freo Pay?

A: No, the Refer and Earn program is designed for inviting new users to Freo Pay. Referrals are valid only for friends who are not existing Freo Pay users at the time of the referral.

Q: Are there any terms and conditions associated with Freo Pay Refer and Earn?

A: Yes, there are terms and conditions outlined in the Refer and Earn section of the Freo Pay app. It's advisable to review them to ensure a clear understanding of the program's guidelines.

Q: What sets Freo Pay apart from other payment apps?

A: Freo Pay stands out by offering the unique ability to shop today and pay next month without incurring any interest. The app features a fail-proof scanner for offline purchases and is tailored to users aged 22-58, ensuring a seamless and secure payment experience.

Q: What services does Freo Pay offer?

A: Freo Pay provides the following services:

• Shop now, pay later convenience

• Monthly bill consolidation for utility payments

• QR code scanning for payments across India

• Flexibility to shop and repay at your convenience

Q: What is the credit limit on Freo Pay?

A: Users can get approved for an instant postpaid amount ranging from ₹500 to ₹10,000, depending on their profile and financial standing.

Q: Is there any interest charged for using Freo Pay?

A: Freo Pay distinguishes itself by not charging any interest. Users only incur a nominal convenience fee, ensuring a transparent and fair shopping experience.

Q: Can I withdraw cash using Freo Pay?

A: No, Freo Pay is exclusively designed for outgoing transactions. Users cannot withdraw cash using the app.

Q: How do I use Freo Pay for transactions?

A: To use Freo Pay, follow these simple steps:

• Download and install the app

• Register and provide necessary information

• Get approved within minutes

• Start using Freo Pay to scan and pay at your favorite merchants

Q: Can I use Freo Pay for online shopping?

A: Currently, Freo Pay is tailored for offline transactions. Users can make purchases at physical stores with registered merchant QR codes for groceries, food, and more.

Q: What are the additional charges associated with Freo Pay?

A: Users may incur a convenience fee of up to 5% (+GST) on the monthly amount used, payable at the time of repayment. Late payment fees and temporary suspension of transactions may apply if bills are not settled by the 5th of the month.

Q: How do I repay my Freo Pay dues?

A: Repay your dues within 30 days at 0% interest. The app provides a seamless repayment process, and there are no additional charges if settled before the due date.

Q: Can I receive money from friends or family using Freo Pay?

A: No, Freo Pay is designed for outgoing transactions only. Users cannot receive funds from friends or family into their Freo Pay account.

Q: Can I increase my credit limit on Freo Pay?

A: Currently, Freo Pay does not offer the option to increase your credit limit manually. However, your credit limit is dynamic and may be adjusted based on your usage patterns, repayment history, and other factors.

Q: How secure is Freo Pay?

A: Freo Pay prioritizes the security of your transactions. The app employs state-of-the-art encryption technologies and follows strict security protocols to safeguard your financial information. Additionally, the app undergoes regular security audits to ensure the highest standards of protection.

Q: Can I use Freo Pay internationally?

A: No, Freo Pay is designed for transactions within India only. International transactions are not currently supported.

Q: What happens if I forget to repay my Freo Pay dues within 30 days?

A: If you miss the repayment deadline, Freo Pay will temporarily suspend your transactions. Additionally, a late fee of ₹30 + GST per day will be charged for missed payments after the 5th of the month, capped at ₹900 per billing cycle.

Q: How quickly can I get approved for Freo Pay?

A: Freo Pay boasts a quick and efficient approval process. You can get approved for an instant postpaid amount of up to ₹10,000 within just a few minutes.

Q: Can I track my transactions on Freo Pay?

A: Yes, Freo Pay provides a detailed transaction history within the app. You can track all your purchases and payments conveniently.

Q: Is there a customer support service for Freo Pay users?

A: Absolutely! For any queries, concerns, or assistance, users can reach out to Freo Pay's customer support via email at hello@freopay.com. The support team is dedicated to providing timely and helpful responses.

Q: Are there any restrictions on the types of merchants where I can use Freo Pay?

A: Freo Pay can be used at any store in India that accepts payments via QR codes. This includes a wide range of merchants, from grocery stores and cafes to utility bill payment centers.

Q: Can I use Freo Pay without a credit card?

A: Yes, Freo Pay is an excellent option for those without a credit card. It provides an alternative means of making payments and enjoying the convenience of pay later services without the need for a traditional credit card.

Q: Can I opt-out of Freo Pay at any time?

A: Yes, users have the flexibility to discontinue using Freo Pay at any time. If you choose to opt-out, ensure that all outstanding dues are settled before doing so.