Traya

Q: What is Traya?

A: Traya is a holistic hair treatment program that focuses on the connection between internal health and hair issues. It was developed to raise awareness about hair loss, eliminate stigmas around it, and provide tailored solutions for individuals. Traya combines clinically proven treatments, aiming to address both the external factors, like water quality and pollution, and the underlying health conditions that contribute to hair loss.

Q: How was Traya developed?

A: Traya was created by Altaf and Saloni, who personally experienced the challenges of hair loss. They realized that hair loss isn't just about external factors but often a result of underlying health conditions. Traya's vision is to destigmatize hair loss and provide a perfect solution by combining different clinically proven treatments, all while customizing the treatment plan for each individual.

Q: How does the Traya Refer and Earn program work with Traya?

A: The Traya Refer and Earn program is a way for you to share the benefits of Traya's customized hair treatment kits with your friends and family. Here's how it works:

• Share your unique Traya referral link or code with your friends and family.

• When someone uses your Traya coupon code to place an order, they will receive a 20% discount on their purchase.

• For each successful referral, you, as the referrer with Traya, will receive a 20% discount coupon code.

• You can redeem your 20% discount coupon on any of your future Traya purchases.

Q: What are the terms and conditions of the Traya Refer and Earn program?

A: Here are the terms and conditions of the Traya Refer and Earn program:

• The referral discount is applicable only for new Traya customers who have never placed an order before.

• The referral discount is valid for customized kit purchases on Traya's website only, with a minimum cart value of ₹2,000 or more.

• The person receiving the referral link must fill out the Traya Hair Test on the Traya app/website to get their customized kit.

• The existing customer sharing the Traya referral link can only avail the discount coupon after the new user has successfully placed an order for the customized kit.

Q: How many people can I refer to using my Traya link?

A: You can refer as many people as you want using your unique Traya referral link. There's no limit to the number of referrals you can make.

Q: What benefits do I get for referring someone to Traya's Refer and Earn Program?

A: When your friend makes a successful purchase using your Traya referral link, you, as the referrer with Traya's program, will receive a flat 20% discount on your next Traya Treatment Kit purchase. This discount can be applied to any of your future Traya orders.

Q: What benefits does the referee (the person you referred) get with Traya's Refer and Earn Program?

A: The referee, your friend or family member, will receive a flat 20% discount on their purchase when they use your Traya referral link. This discount is applicable to a minimum purchase of ₹2,000 or more.

Q: How can I share my Traya referral link or code with others?

A: You can easily share your Traya referral link or code with others through various communication channels such as social media, email, messaging apps, or by simply sharing it directly with your friends and family. The choice of how you share it is entirely up to you.

Q: Is there an expiration date for the discount coupons received through referrals in Traya's Refer and Earn Program?

A: The terms and conditions regarding the expiration date of discount coupons may vary with Traya, so it's recommended to check the specific details on the Traya website or contact their customer support for accurate information.

Q: Can I use multiple referral coupons on a single purchase with Traya's Refer and Earn Program?

A: It's advisable to check Traya's specific policies regarding the use of multiple referral coupons on a single purchase. Typically, one coupon code per purchase is allowed with Traya, but it's always best to confirm this with Traya's customer support.

Q: What if I encounter issues with Traya's Refer and Earn Program or discounts?

A: If you encounter any issues or have questions related to the Traya Refer and Earn program, you can reach out to Traya's customer support for assistance. They will be able to provide you with guidance and resolve any concerns you may have.

Q: Is the Traya Refer and Earn program available internationally, or is it limited to specific regions or countries?

A: The availability of the Traya Refer and Earn program may vary by region or country. It's advisable to check their official website or contact their customer support for information regarding where the program is applicable with Traya.

Q: What is the process of using Traya?

A: The Traya process involves several steps:

Step 1: You place an order.

Step 2: Traya's medical team contacts you within 24 business hours, and if you miss their call, they'll leave you a message.

Step 3: The doctors analyze your case by studying your responses to the form and conduct an on-call consultation if necessary.

Step 4: They prepare your treatment plan, including a personalized diet plan based on your health and weight goals.

Step 5: The medical team assembles your kit, ensuring quality control.

Step 6: Your order is dispatched, which typically takes 4-5 business days.

Step 7: Delivery partners deliver the kit to your doorstep.

Step 8: Your Hair Loss Buddy calls you to explain how to use the kit effectively.

Q: How does Traya work?

A: Traya works by treating the root cause of hair loss. While external factors like pollution and stress can trigger hair fall, Traya tailors its treatment to address the underlying causes specific to your case. It combines three sciences - Ayurveda, Allopathy, and Nutrition to provide a comprehensive and personalized solution.

Q: What makes Traya different from other hair loss treatments?

A: Traya offers a 360-degree approach to hair loss treatment, unlike many other treatments that focus on only one aspect. By combining Ayurveda, Allopathy, and Nutrition, Traya aims to target the root causes of hair loss for a more effective solution.

Q: Is Traya hair treatment effective?

A: Yes, Traya is effective, especially for individuals in stages 1-4 of hair loss. According to an internal study conducted by Traya in December 2022, 93% of users saw positive results after using it for more than 5 months. Over 2.5 lakh Indians have used Traya for their hair loss concerns.

Q: Does Traya work for grey hair?

A: Traya's treatment components aim to improve follicle health, which can reduce the rate of greying. It focuses on making follicles healthy and preventing premature aging of hair pigment cells.

Q: Can Traya increase hair volume?

A: Yes, Traya's treatment increases blood flow to the hair follicles, extends the anagen (growth) phase, and prevents follicles from shrinking, resulting in increased hair volume and the growth of thicker, healthier hair.

Q: Do Traya's medical team members periodically check your progress?

A: Yes, Traya's medical team checks your progress periodically to ensure you receive a personalized experience. They are there to support you throughout your hair loss journey, similar to a helpful friend guiding you through the process.

Q: Is Traya suitable for all hair types and ethnicities?

A: Yes, Traya is designed to be effective for all hair types and ethnic backgrounds. The treatment is personalized to address individual hair loss concerns, regardless of your hair type or ethnicity.

Q: Are there any side effects or risks associated with Traya's treatments?

A: Traya's treatment approach combines clinically proven methods, and it is tailored to minimize side effects. However, individual responses may vary, so it's essential to follow the instructions and consult with Traya's medical team if you have any concerns.

Q: How long does it typically take to see results with Traya?

A: Results can vary from person to person, but many users begin to see positive changes in their hair within a few months of using Traya. The treatment is designed for long-term benefits, so continued use is encouraged for the best results.

Q: Can I use Traya alongside other hair care products or treatments?

A: It's recommended to consult with Traya's medical team before using other hair care products or treatments alongside Traya. They can provide guidance on how to incorporate other products or treatments effectively.

Q: Is Traya suitable for both men and women?

A: Yes, Traya is suitable for both men and women who are experiencing hair loss or hair-related issues. The treatment plans are customized based on individual needs and can address specific concerns for both genders.

Q: Does Traya offer a money-back guarantee or refund policy?

A: Traya typically offers a satisfaction guarantee or refund policy, but it's essential to review their specific terms and conditions on their official website or reach out to their customer support for detailed information.

Q: Can Traya help with conditions such as dandruff or an itchy scalp?

A: Yes, Traya's holistic approach can address various scalp and hair issues, including dandruff and an itchy scalp. The treatment plan is tailored to your specific concerns and needs.

Q: Is Traya available internationally, or is it limited to specific regions or countries?

A: Traya's availability may vary by region or country. It's advisable to check their official website for information on the locations where their services and products are offered.

Q: Can I continue using Traya after I've seen positive results to maintain my hair health?

A: Yes, you can continue using Traya's products and treatment plans to maintain your hair health and prevent future issues. The personalized approach ensures that your treatment can be adjusted as needed.

Q: How can I contact Traya's customer support for further questions or assistance?

A: You can contact Traya's customer support through the contact information provided on their official website. They typically offer various communication channels, including phone, email, or live chat for your convenience.