Otipy

Q: What is Otipy?

A: Otipy is an online platform or app that connects consumers directly with local farmers and offers fresh, high-quality produce and grocery items delivered to your doorstep.

Q: How does Otipy work?

A: Otipy works by connecting local farmers and consumers through its platform. Farmers list their produce and grocery items on Otipy, and consumers can browse and purchase these products through the app. Once an order is placed, the items are delivered to the customer's doorstep.

Q: What is the Otipy Refer and Earn program?

Otipy Refer and Earn is a referral program that allows you to earn rewards by referring your friends to Otipy, an online grocery shopping platform.

Q: How much can I earn through the Otipy Refer and Earn program?

A: You can earn a referral reward of 1000 Rs in your Otipy wallet for each successful referral. Additionally, you will receive 250 Rs in your wallet when your referred friend places their first order.

Q: What is referral code for Otipy?

A: Otipy referral code is WM7KM2.

Q: Is there a limit on the number of referrals I can make?

A: Yes, you can refer a maximum of 4 friends through the Otipy Refer and Earn program. Once you reach this limit, you will not be eligible for any further referral rewards.

Q: How does the referral reward get credited to my Otipy wallet?

A: The referral reward of 1000 Rs will be credited to your Otipy reward wallet once your referred friend completes their first order successfully. You can use this reward amount for future purchases on the Otipy platform.

Q: What is the validity period for the cashback credited in my reward wallet?

A: The cashback credited to your Otipy reward wallet will be valid for 60 days from the date of credit. It is important to utilize the cashback within this period, as it will expire after 60 days.

Q: Can I combine my referral rewards with other offers or discounts?

A: Yes, you can combine your referral rewards with other ongoing offers and discounts available on the Otipy platform. This allows you to maximize your savings and get additional benefits.

Q: How can I track the status of my referrals and rewards?

A: Otipy provides a referral tracking system within the app or website. You can check the status of your referrals, including whether they have placed their first order or not. You can also view your available rewards in the reward wallet section.

Q: Can I refer someone who is already an Otipy user?

A: No, the Otipy Refer and Earn program is applicable only to new users who have not registered on the Otipy platform before. Referring existing users will not make you eligible for the referral rewards.

Q: Are there any restrictions on how I can use the referral rewards?

A: The referral rewards credited to your Otipy wallet can be used for any future purchases on the Otipy platform. There are no specific restrictions on the products or categories you can use the rewards for.

Q: What happens if my referred friend cancels their first order?

A: If your referred friend cancels their first order, you will not receive the 250 Rs reward in your wallet. The referral reward is credited only when the first order is successfully completed.

Q: Is Otipy available in my area?

A: Otipy is available in select areas and cities. You can check if Otipy is available in your area by visiting their website or downloading the app and entering your location information.

Q: What kind of products can I find on Otipy?

A: Otipy offers a wide range of products including fresh fruits, vegetables, dairy products, bakery items, eggs, meats, and other grocery items. The availability of specific products may vary depending on your location and the farmers associated with Otipy in your area.

Q: Are the products on Otipy organic?

A: Otipy offers both organic and conventional products. The app provides filters and labels to help you identify and choose organic products if that's your preference.

Q: How fresh are the products on Otipy?

A: Otipy prides itself on offering fresh, high-quality products. Since the items are sourced directly from local farmers, they are often harvested or produced just a few hours or days before they are delivered to you.

Q: Can I customize my orders on Otipy?

A: Yes, Otipy allows you to customize your orders to some extent. You can choose the quantity of each item you want to purchase and sometimes even select specific sizes or varieties if available.

Q: How is the pricing determined on Otipy?

A: The pricing of products on Otipy is determined by the farmers themselves. Otipy provides a platform for farmers to set their prices, taking into account factors such as production costs, market demand, and quality.

Q: How does the delivery process work on Otipy?

A: Once you place an order on Otipy, the delivery process is initiated. Otipy works with local delivery partners or employs its own delivery personnel to ensure your items are delivered to your doorstep safely and promptly.

Q: Is there a minimum order requirement on Otipy?

A: The minimum order requirement may vary depending on your location and the specific policies of Otipy in your area. It is best to check the app or website for the minimum order requirement in your region.

Q: What payment methods are accepted on Otipy?

A: Otipy accepts various payment methods, including credit/debit cards, mobile wallets, and online banking. The available payment options may vary depending on your location.

Q: What if I have an issue with my order or need to return a product?

A: If you have any issues with your order or need to return a product, you can contact Otipy's customer support through the app or website. They will assist you with resolving the issue or initiating a return/refund process if necessary.