GozoCabs

Q: What is GozoCabs?

A: GozoCabs is an Indian online cab booking platform that provides a wide range of taxi services, including hourly car rentals, airport transfers, and one-way or round-trip taxis for long road trips. They operate in over 25 cities across India and are headquartered in New Delhi.

Q: What types of taxi services does GozoCabs offer?

A: GozoCabs offers a diverse range of taxi services to meet various needs. These include hourly car rentals, airport transfers, and one-way or round-trip taxis for long-distance travel.

Q: What is the "GozoCabs Refer and Earn" program?

A: The "GozoCabs Refer and Earn" program is our way of expressing gratitude to our loyal customers. By referring a friend to GozoCabs, you have the opportunity to earn extra cash back and exclusive rewards on your upcoming trips.

Q: How do I participate in the "GozoCabs Refer a friend" program?

A: To participate, simply share your unique GozoCabs referral code with friends. When a new user, referred by you, completes their travel with GozoCabs, you'll receive up to an additional 10% cash back in fully redeemable GozoCabs coins on the last trip you took. Additionally, your friend receives a 10% discount on their first trip.

Q: What are the benefits of referring friends to GozoCabs?

A: Referring friends not only helps expand the GozoCabs community but also rewards you with cash back and exclusive benefits. It's a mutually beneficial program where both you and your friend enjoy the advantages of being part of the GozoCabs family.

Q: Where can I find my unique GozoCabs referral code?

A: Your unique GozoCabs referral code is available in the GozoCabs app and on our website. Locate the "GozoCabs Refer and Earn" section to find your personalized code, which you can share with friends to ensure you receive credit for their completed travels.

Q: How is the cash back credited, and in what form?

A: The cash back earned through the "GozoCabs Refer and Earn" program is credited in the form of fully redeemable GozoCabs coins. These coins can be applied toward your next trip with GozoCabs, providing you with a seamless and rewarding experience.

Q: Is there a limit to the number of friends I can refer to GozoCabs?

A: No, there is no limit to the number of friends you can refer to GozoCabs. Feel free to share your GozoCabs referral code with as many friends as you like and earn cash back on each successful referral.

Q: Can I combine the cash back earned through "GozoCabs Refer and Earn" with other discounts or promotions?

A: In most cases, yes. You can typically combine the cash back earned through the "GozoCabs Refer and Earn" program with other discounts or promotions available on GozoCabs. Please check the terms and conditions for specific details.

Q: What if my friend forgets to use the GozoCabs referral code during signup?

A: To ensure the referral benefits are applied, it's essential that your friend uses the GozoCabs referral code during the signup process. If the code is not entered, the referral benefits may not be applicable.

Q: Are there any restrictions on when I can use the cash back earned through the "GozoCabs Refer and Earn" program?

A: Typically, there are no specific restrictions on when you can use the cash back earned through the "GozoCabs Refer and Earn" program. You can enjoy the benefits of your referrals on your next GozoCabs trip without significant limitations.

Q: How can I track the status of my GozoCabs referrals and earned rewards?

A: GozoCabs provides a user-friendly interface within the app or on the website, allowing you to track the status of your GozoCabs referrals and the rewards earned through the "GozoCabs Refer and Earn" program. Simply log in to your GozoCabs account and navigate to the "GozoCabs Refer and Earn" section for real-time updates.

Q: How does GozoCabs ensure the safety of its passengers?

A: GozoCabs prioritizes safety by implementing a strict driver selection process and maintaining their fleet of cabs in optimal condition. The company also provides GPS tracking and real-time ride monitoring for added security.

Q: Is GozoCabs affordable?

A: Yes, GozoCabs is known for offering competitive and affordable prices across all its taxi services. Additionally, the platform frequently provides various discounts and promotions, making it cost-effective for users.

Q: Where is GozoCabs available?

A: GozoCabs operates in over 25 cities across India. Users can check the availability of services in their specific location by visiting the GozoCabs website or using the mobile app.

Q: How can I book a cab with GozoCabs?

A: Booking a cab with GozoCabs is convenient and user-friendly. Users can visit the official website or use the mobile app, where they need to input their travel details, select the type of service required, and confirm the booking.

Q: Does GozoCabs provide customer support?

A: Yes, GozoCabs is committed to excellent customer service. They offer 24/7 customer support, and their team of dedicated customer service representatives is available to assist with any queries or concerns.

Q: Can I get discounts on GozoCabs services?

A: Yes, GozoCabs frequently offers discounts and promotions on its services. Users can check the website or app for ongoing deals and promotional offers.

Q: What sets GozoCabs apart from other cab services?

A: GozoCabs distinguishes itself through its commitment to reliability, safety, and affordability. The strict driver selection process, well-maintained fleet, and 24/7 customer support contribute to an overall positive user experience.

Q: How can I contact GozoCabs in case of issues or queries?

A: Users can reach GozoCabs customer support by calling the provided helpline number, reaching out through the official website, or using the in-app support feature. The customer service team is available 24/7 to address any concerns.

Q: Are GozoCabs available for both local and long-distance travel?

A: Yes, GozoCabs caters to both local and long-distance travel needs. Whether you need a cab for short trips within the city or for extended journeys, GozoCabs offers a variety of services to accommodate different travel requirements.

Q: Can I book GozoCabs in advance for future travel plans?

A: Absolutely. GozoCabs allows users to book cabs in advance for future travel plans. This feature is particularly beneficial for those who want to ensure the availability of a cab during peak travel times or for special events.

Q: What payment methods does GozoCabs accept?

A: GozoCabs accepts various payment methods, including credit/debit cards, digital wallets, and other online payment options. Users can choose the most convenient method for their transactions.

Q: How does GozoCabs ensure the quality of its services?

A: GozoCabs maintains service quality through rigorous checks on its fleet, regular driver evaluations, and customer feedback mechanisms. This commitment to quality helps ensure a positive experience for passengers.

Q: Does GozoCabs have a loyalty program for regular customers?

A: GozoCabs values its customers and may offer loyalty programs or rewards for regular users. Customers can check the official website or app for any available loyalty programs or exclusive offers.

Q: Can I modify or cancel a booking with GozoCabs?

A: Yes, GozoCabs provides flexibility for users to modify or cancel their bookings. The specific terms and conditions may vary, so it's advisable to review the cancellation and modification policies on the website or app.

Q: Does GozoCabs offer corporate or business accounts?

A: Yes, GozoCabs provides corporate and business solutions for organizations that require frequent travel services. These accounts may come with additional benefits and customized offerings.

Q: Are there any restrictions on the luggage or the number of passengers in a GozoCab?

A: GozoCabs typically has guidelines on luggage capacity and passenger limits to ensure safety and comfort. Users should review these guidelines while making their booking to ensure compliance.

Q: How does GozoCabs handle emergency situations during a ride?

A: GozoCabs prioritizes passenger safety and has protocols in place to handle emergency situations. Users can contact the 24/7 customer support or use the in-app emergency features if they encounter any issues during their ride.

Q: Does GozoCabs operate only in daytime hours, or are services available 24/7?

A: GozoCabs operates 24/7, providing round-the-clock service to cater to the diverse travel needs of its customers. Whether it's early morning, late at night, or any time in between, GozoCabs aims to be available whenever users need transportation services.