Q: What is Freecharge, and when was it founded?
A: Freecharge is an Indian digital payment platform that allows users to recharge their mobile phones, pay bills, invest in mutual funds, and avail credit through Freecharge EMI. It was founded in 2010 by Kunal Shah and Sandeep Tandon.
Q: What services does Freecharge offer?
A: Freecharge offers a wide range of services, including mobile recharge, bill payments (electricity, gas, water, telephone, DTH, insurance, broadband, and education), mutual fund investments, Freecharge EMI, and a digital wallet for online and offline payments.
Q: What is Freecharge Refer and Earn?
A: Freecharge Refer and Earn is a promotional program where you can invite friends to join Freecharge using your unique referral code. When your friend makes their first Freecharge UPI transfer of ₹50 or more, you both can earn rewards.
Q: What is referral code for Freecharge?
A: Freecharge referral code is 45PTrZ.
Q: How do I participate in Freecharge Refer and Earn?
A: To participate, you need to have a Freecharge account. Then, share your unique Freecharge referral code (in this case, "45PTrZ") with your friends, and ask them to use it when they sign up for a new Freecharge account.
Q: What rewards can I earn through Freecharge Refer and Earn?
A: When your friend signs up using your referral code and completes their first Freecharge UPI transfer of ₹50 or more, both you and your friend will receive ₹10 as a reward.
Q: Who is eligible to participate in Freecharge Refer and Earn?
A: Freecharge Refer and Earn is typically available to new users who are signing up for a Freecharge account for the first time. Existing Freecharge users may not be eligible for the program.
Q: Is there a limit to how many friends I can refer to Freecharge?
A: The number of friends you can refer may vary based on Freecharge's terms and conditions. There may be limits on the maximum number of referrals you can make.
Q: How can I share my Freecharge referral code with my friends?
A: You can share your referral code with your friends through various means, such as messaging apps, social media, or by sending them an invitation link directly from the Freecharge app.
Q: How do I know if my friend has successfully completed their first UPI transfer on Freecharge?
A: You can typically track the status of your referrals and rewards within the Freecharge app. Look for the Refer and Earn section, where you can see the progress and status of your referrals.
Q: When will I receive the referral reward of ₹10?
A: You and your friend should receive the referral reward of ₹10 each once your friend has successfully completed their first UPI transfer of ₹50 or more on Freecharge.
Q: Can I withdraw the referral reward as cash or use it for transactions?
A: The referral reward is usually added to your Freecharge Wallet and can be used for various transactions within the Freecharge ecosystem. You may not be able to withdraw it as cash.
Q: Is there an expiration date for the Freecharge referral code?
A: The expiration date of the referral code may vary, so it's essential to refer to Freecharge's terms and conditions or the promotional details to find out if there is an expiration date associated with your referral code.
Q: Can I recharge my mobile phone using Freecharge?
A: Yes, Freecharge allows you to recharge your mobile phone with a variety of prepaid plans from major operators in India. You can also purchase postpaid plans and data cards through the platform.
Q: Is it safe to use Freecharge for online transactions?
A: Yes, Freecharge is a safe and secure platform. All transactions are 128-bit encrypted, and the platform employs various security features, including two-factor authentication, to protect user data and transactions.
Q: How can I invest in mutual funds through Freecharge?
A: You can invest in mutual funds on Freecharge through its partner, FundsIndia. Freecharge offers a range of mutual funds, including equity funds, debt funds, and balanced funds, which you can invest in through their platform.
Q: What is Freecharge EMI, and how does it work?
A: Freecharge EMI is a buy now, pay later option that allows users to avail credit of up to Rs. 10,000 to purchase products and services from various merchants. You can pay back the credit amount in installments over a specified period.
Q: What is the Freecharge Wallet, and how can I use it?
A: The Freecharge Wallet is a digital wallet that lets you store money and make online and offline payments. You can also use it to send money to friends and family or make quick transactions at various merchants.
Q: How many users does Freecharge have?
A: Freecharge has over 300 million users and is one of the leading digital payment platforms in India.
Q: What are the advantages of using Freecharge?
Wide range of services
Secure platform
User-friendly interface
Competitive prices
Regular offers and discounts
Q: Are there any disadvantages to using Freecharge?
Some users have reported technical glitches
Customer support can be slow at times
Q: Is Freecharge a reliable platform for online payments?
A: Yes, overall, Freecharge is considered a reliable and trustworthy platform for online payments. It offers a variety of services at competitive prices and ensures the security of transactions. If you are looking for a safe and secure way to make payments online, Freecharge is a good option.
Q: How do I create an account on Freecharge?
A: To create an account on Freecharge, you can download the Freecharge app from your mobile app store or visit the Freecharge website. Follow the registration process, which typically involves providing your mobile number, email address, and setting a password.
Q: What payment methods are accepted on Freecharge?
A: Freecharge accepts various payment methods, including credit cards, debit cards, net banking, UPI, and the Freecharge Wallet. You can choose the method that suits you best for transactions.
Q: Can I use Freecharge for international transactions?
A: No, Freecharge primarily focuses on services within India, and it may not support international transactions. It is primarily designed for domestic payments and recharges.
Q: Are there any fees or charges for using Freecharge?
A: Freecharge itself does not charge any fees for using its services. However, depending on the service or transaction, there may be nominal fees imposed by third-party service providers or banks.
Q: How can I contact Freecharge customer support?
A: You can reach Freecharge customer support through the app or website. They typically offer chat support, email support, and a customer care helpline for assistance with any issues or queries.
Q: Is there a loyalty program or rewards program for Freecharge users?
A: Yes, Freecharge often runs various promotions, cashback offers, and loyalty programs. Users can earn rewards, cashback, and discounts on transactions and bill payments through these programs.
Q: Can I use Freecharge to pay for online shopping purchases?
A: Yes, Freecharge offers a payment gateway for several online shopping websites and apps. You can use your Freecharge Wallet or linked payment methods to make purchases on these platforms.
Q: How long does it take for a mobile recharge or bill payment to reflect in my account?
A: Mobile recharges and bill payments made through Freecharge are typically processed instantly. In most cases, you should see the transaction reflected in your account immediately.
Q: What is the maximum amount I can store in my Freecharge Wallet?
A: The maximum amount you can store in your Freecharge Wallet may vary, but it is generally subject to the Reserve Bank of India's guidelines for prepaid payment instruments (PPIs). Make sure to check the latest limits on the Freecharge platform.
Q: Can I link multiple bank accounts or cards to my Freecharge account?
A: Freecharge allows you to link multiple payment methods, including bank accounts and cards, to your account. This gives you flexibility in choosing the source of funds for your transactions.
