CoutLoot

Q: What is CoutLoot?

A: Coutloot is India's largest online non-grocery retail aggregator. It offers users a platform to open up their online store and start a business within just 30 seconds.

Q: How do I sell on Coutloot?

A: Start by downloading and registering on the Coutloot App. Select the red 'SELL' option at the bottom center of the homepage. Follow the instructions and submit your items for review. Our experts will approve or disapprove your listing based on the quality guidelines.

Q: What is the CoutLoot Refer and Earn program?

A: This is a program where you can earn money by referring CoutLoot to others. If they use your referral code while registering, you will earn ₹50 instantly.

Q: How do I get a referral code?

A: Once you register on CoutLoot, a unique referral code is assigned to you. You can find this in your account section.

Q: How to use the CoutLoot referral code?

A: While signing up on CoutLoot, enter the referral code QE4I918Q for an instant reward of ₹50.

Q: Do I need to make a purchase to refer someone?

A: No, you don't need to make any purchase to refer someone.

Q: Is there a limit on how many people I can refer?

A: As of now, there is no limit mentioned on the number of referrals you can make.

Q: When do I get my referral bonus?

A: Your referral bonus is credited to your Coutlooot account instantly once your referral uses your code during registration.

Q: Can I transfer my referral bonus to my bank account?

A: Please refer to Coutloot's policy as each platform has different rules regarding this.

Q: How to start selling online with Coutloot?

A: You just need a GST number & a phone number to create your free store with Coutloot in just 30 seconds.

Q: What is the live bargaining feature on Coutloot?

A: It allows buyers and sellers to chat and bargain in real-time using local languages.

Q: What happens once a customer places an order?

A: Coutloot will handle product pick-up and delivery for a hassle-free selling experience.

Q: What is the Product Live Status feature?

A: This feature allows you to track the exact status of an item including its shipment and delivery details.

Q: How to track my shipments?

A: You can track your shipments from the 'Track COD & Ship orders' section on the CoutLoot platform.

Q: What's the benefit of delivering more orders?

A: Sellers who deliver more orders on Coutloot can receive weekly incentives.

Q: When will I receive my earnings after delivery?

A: Your earnings will be credited to your account within 72 hours post delivery.

Q: How can I improve my sales on Coutloot?

A: Coutloot provides a 'Seller Academy' where you can learn various tips and tricks to boost your sales.

Q: How can I sell faster on Coutloot?

A: Using social media platforms like Instagram, Facebook, and Twitter is a great way to promote your closet on Coutloot. You can also spread the word amongst your friends and on WhatsApp groups.

Q: What products can I sell on Coutloot?

A: You can sell various items like clothes, accessories, jewelry, books, and electronics (phones, laptops, tablets, etc.).

Q: How do I check my earnings for the items listed/sold?

A: Click on 'account' in the Coutloot app, then on 'wallet,cashout'. Your wallet money and credits will be visible there.

Q: Why was my listing unapproved/rejected?

A: If the product you submitted is damaged, your listing will be rejected. Please check your email for the exact reason for rejection.

Q: How long does it take for my product to get approved?

A: Your product will be approved within 60 minutes of listing it.

Q: What should I do if an item I listed is no longer available with me?

A: Go to 'account my Listings'. Select the 'Edit' option on the product and 'Delete’. If your product is sold, click on 'Mark as Sold'.

Q: What is the commission fee and how much commission is charged?

A: For Direct shipping, there is a commission fee of 9% + pick-up charges. If you ship via Coutloot, the commission charges are 15% + pick-up charges.

Q: Can I buy things on CoutLoot?

A: Yes, you can purchase a variety of items like fashion, electronics, home decor items, etc.

Q: How do I buy on Coutloot?

A: Start by downloading and registering on the Coutloot App. Browse through the different items available and place your order.

Q: What happens if I'm not happy with the purchased item?

A: Coutloot offers a return policy, but it's advised to check the return policy of the specific seller before purchase.

Q: How do I contact the seller?

A: Coutloot offers a messaging system which allows you to get in touch with the seller directly.

Q: How are payments processed on Coutloot?

A: Payments are processed through secured gateways, and you can use various payment methods like credit/debit cards, net banking, or digital wallets.

Q: What are the delivery options?

A: Coutloot offers options for home delivery across India. However, the specific delivery options might vary depending on the seller.